Thursday, 27 June 2013

The Essential of 3 Years Outlook of ICT in Malaysia - My perspective

I was not sure what to present when they asked for my thoughts about Three Years Outlook of ICT in Malaysia. Here is the link of my presentation in PDF 3-years Outlook of ICT in Malaysia.


Well, Malaysia is very good in providing ICT services especially global shared services and outsourcing industry. No 3 behind China and India. There are about 130 shared services and outsourcing companies and 250 call centers in Cyberjaya. 

In 2012, the revenue was closed to RM32 billion in which translated to about RM9.6 billion contribution to the GDP. The job creation is also not bad, more than 7500 jobs were created. 

Digital Malaysia is an optimistic target set by the government. Achievable but they need to find express routes, fast.

Above all, I see the convergence of ICT and Telecommunication as a good catalyst for Digital Malaysia. Penetration rate of broadband hopefully would meet the target of 75% with the penetration rate for mobile or smart phones usage may double from 47%  last year. 

The convergence of ICT Telecommunications would spur the service innovation in:

  • Content Delivery Network (CDN)
  • Big Data
  • Broadband Remote Access Servers (BRAS)
  • Network Function Virtualisation (NFV)
  • Software Defined Network (SDN)
  • Cloud
  • Near Field Communication (NFC)

More acronyms to come, I suppose. 

Nevertheless, telecommunication market in Malaysia or South East Asia is an emerging one. The business strategy would not be similar to what you might see in Europe. Over there, the experience of using the devices is more important. Well the good part is telecoms companies, at least, might try some strategies in the States or European region before shifting them to the east side. 


3 comments:

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